Sentimate Privacy Policy

Last Updated: September 29, 2023

1. Introduction

Welcome to Sentimate! We are committed to protecting the privacy and security of your personal information. This Privacy Policy describes how we collect, use, and disclose your personal information, as well as your rights regarding your data.

By using our services, you agree to the terms of this Privacy Policy.

2. Data Collection

We collect data to provide better services to our clients. The data we collect can be broadly divided into two categories:

Information you provide us: This includes any information you input into our system, such as contact details or business-specific data.

Data we obtain from analyzing messages: This includes patterns, trends, and other aggregated insights.

3. Use of Data

We use your data for:

Providing and improving our services. Research and development to create better data analysis tools. Communicate with you about our services.

4. Data Protection and Security

Data Encryption: We use state-of-the-art encryption techniques to protect your data from unauthorized access.

Anonymization: All analyzed messages are processed in a manner that ensures individual identities cannot be discerned.

Safe Deletion: We follow best practices for data deletion to ensure that once deleted, data cannot be recovered.

5. Data Sharing

We do not sell, lease, or share your personal data with third parties unless you grant us explicit permission.

6. Data Retention

We retain personal data for as long as necessary to fulfill our business purposes or for legal reasons. Once data is no longer needed, we ensure its safe deletion from our systems.

7. Your Rights

You have the right to:

Access the personal data we hold about you. Correct inaccuracies in your personal data. Withdraw your consent. Delete your personal data. Object to our use of your personal data.

8. Changes to this Policy

We may periodically revise this Privacy Policy. We will notify you of any significant changes through our website or through other communication channels.

9. Contact

If you have questions or concerns about this Privacy Policy, please contact us.